Doctor

Although good doctor-patient communication is an important component of good medical practice, such good communication in an emergency department setting poses some very unique challenges: 1. Mismatch between physician's and patient's expectations. - Most patients in emergency department come with sudden, often unexpected, serious illnesses (including trauma). Such sudden nature results in an inadequate time for the patient and relatives to adjust or even to swallow the bitter reality, - Secondly, some patients may have problems with the way they are triaged; most patients that come  to the emergency department have the perception that they are suffering from an urgent illness  (although in actual case, they may not be so). Such mismatches can often be compounded with: - Social - Cultural and - Language differences between the doctor and the patient - Thirdly, not only that the patient does not have much of a choice when it comes to treatment options  in emer